Social media is getting more and more mainstream everyday. Here’s another interesting experiment (via Mary-Jo Foley’s blog):
Microsoft begins testing new tech support forum staffed by paid ‘independent experts’
I wonder if MS is trying to copy the rentacoder.com model or just trying to compete the with the kind of service Linux users can expect. I figure MS will also become a “reputation broker” if this experiment succeeds.
Infinite Curiosity 