About
Subscribe
Partnerships
Newsletter
Archive

Got a question? Here are some FAQs

What is included in my subscription to Creative Review?

As a subscriber you will be granted unlimited access to all premium content on creativereview.co.uk, which you can read on any device.

Subscribers also receive full access to the Creative Review digital archive which includes digital versions of every issue of Creative Review magazine since 1980. To access the archive you need to ensure you are logged into the site and visit the archive page here.

You also have the option to subscribe to the print edition of Creative Review as part of your subscription package. You will receive four issues of the print magazine a year, including the Annual Awards issue.

How can I subscribe to Creative Review?

You can find your subscription options here.

If you have ever registered for Creative Review by creating a free account, or were previously a subscriber, you will be asked to sign in during the checkout process to then purchase a subscription.

If you have never registered for Creative Review, you will be asked to create an account before then purchasing your subscription.

Can I purchase a Creative Review subscription as a gift?

Yes! Many people choose to gift a Creative Review subscription. You can explore our subscription options here.

How do I purchase a gift subscription?

1. Sign into your existing account or create a new one.

2. During checkout, enter the details of the recipient.

3. Complete your purchase.

How does the recipient access their subscription?

The recipient will receive an email notification immediately after your order is processed.

They will need to create an account to access the online content included in their subscription.

If you have any further questions, please contact our customer support team.

How can I cancel my subscription?

Unless you cancel your subscription before we have started providing any part of it to you (in which case we will provide you with a full refund*), you will not be able to cancel your subscription or any part of it until the end of your current subscription period.

This means that you are not entitled to a refund once we have started providing any part of your subscription to you, except in very limited circumstances which are detailed in our terms and conditions.

You can notify us of your intention to cancel at any time, however the notice will only take effect at the end of your current subscription period.

*To cancel your subscription please email customer services at [email protected] or calling +44 (0)20 7292 3703.

Lines are open Monday to Friday 9.00am – 5.00pm GMT.

How do I access subscriber content content?

To access subscriber content on the website you need to be signed into your account. You can do this here.

What if I lose/forget my login details?

To reset your password simply click here and then select reset password option.

If you need more help please email [email protected] or call +44 (0)20 7292 3703*.

*Lines are open Monday to Friday 9.00am – 5.00pm GMT

How do I access the digital archive?

You must be a subscriber to gain access to Creative Review’s digital archive. You can find subscription options here.

If you are a subscriber, simply log in to your account and you can then access the archive here.

For any problems accessing our archive or logging into your account, please contact [email protected].

How can I pay for a subscription?

You can pay for your subscription either by credit or debit card. By doing so, you authorise us to take payment from the credit or debit card chosen by you on a recurring annual basis.

Can I share my subscription login details with anyone?

Your subscription is for your personal use only. You may not share your username and password with anyone else. Also, your subscription cannot be transferred or resold. Other restrictions also apply. Please see our terms and conditions for full details.

How can I change the email address associated with my registered account / subscription?

Please log in to your account on creativereview.co.uk

Visit the My Account page and click on the Edit Details tab.

If you need help please email [email protected] or call +44 (0)20 7292 3703*

*Lines are open Monday to Friday 9.00am – 5.00pm GMT

What are the postage costs for a subscription package that includes the print edition?

If you live in the UK, delivery is free.

If you live in Europe, or any other area around the world, the cost of delivery is included in the price of the subscription. *

*Please note when you are reviewing your order at checkout, you will be told that delivery is free. That is because postage has been added into the price of the subscription already.

What is subscription auto-renewal?

All our subscriptions are automatically renewed unless cancelled during the subscription period. You will be charged for renewal within 24 hours prior to the end of the current subscription period.

You can cancel the auto-renewal at any time so your subscription does not renew in the future; however no refunds will be given if payment has already been taken for your active subscription period.

Creative Review

Search

Sign in or register

Close

Subjects
Series
- Inspiration
- Insight
- Process
- Leadership
- Podcast
- The Monthly Interview
- Advice
- Exposure
- New Talent
Writers
More

Twitter
Facebook
Instagram
Pinterest
LinkedIn

Contact Creative Review
Cookies
Privacy Policy
Subscribe
Subscription FAQs
Terms and Conditions
Change of Data Controller

Built by Standfirst

MWCR Limited, Registered in England and Wales with number 16310489
Registered office at Floor 14, 10 York Road, London, SE1 7ND